Web Club Management Software

The Twin Oaks Web based health club software works with HTML5 technology, and has real time updating across multiple locations and devices. Information is instantaneous. A super friendly user interface, outstanding graphics, and easy to learn functionality sets this product apart from all others.

  • Members and guests can check in even when front-desk computer is being used, 24/7/365 with remote door access
  • Color-coded member screen alerts when member intervention is required; improves retention
  • Easy keytag check-in that includes picture display of members and prospects check-in
  • See Emergency Information, all Alerts, and upcoming appointments
  • Reciprocity usage between locations
  • User customizable fields
  • Safe, secure PCI-DSS compliant storage of all billing information
  • Track member interactions with memos
  • Ties all members to their selected offer and client type
  • Track corporate and group memberships
  • Manage multiple bill days & methods
  • Dynamic Search ability for all lists and tables
  • Manage all staff security access
  • Up-to-date, all the time
  • Control all data entry, automatic postings for immediate knowledge & up-to-date information
  • Quick and Easy, Insert Wizard to allow for immediate "Member" Feel
  • Complete accounts receivable management to track revenue, cash or accrual
  • Bill for Corporate Group accounts via EFT
  • See Current Sales Analysis reports and management charts
  • Ability for corrections and offsetting transactions
  • Flexibility to select either automatic or manual transaction postings
  • Safe, secure PCI-DSS compliant
  • Project cash flow - daily
  • Utilize all billing methods, multiple billing days
  • Variable, cycle billing for house charging, & other ancillary services
  • See past journals to do comparisons of variances
  • Account Updater to capture new credit card information
  • Easily process maintenance and annual billing files
  • Automatically pull in returns and collections payments
  • Automatic billing file creation
  • Make last-minute billing changes and edit transactions
  • See dues deposits the same day it's billed
  • Comprehensive marketing, tracking, sales, revenue and usage reports by menu choice
  • Additional queries & functionality to suit your needs
  • Project renewals, returns, and future billing
  • Manage all incoming information
  • Create customizable reports and save templates for future use
  • Save templates for future use
  • Service provided at no charge to the club
  • See member returns, declines, and update member records immediately
  • View return reasons and details
  • Members can pay delinquent dues online, clear up their account, and edit billing information, all integrated with the software.
  • Four methods of payment - online, telephone, by mail, or in person at the club.
  • Automatically creates and includes applicable service charges
  • Includes follow up phone calls and multiple letters with return envelopes
  • Members and trainers can view and book appointments online - allows scheduling even when your club is closed
  • Trainers can edit their schedules online any time
  • Trainer and member get email notifications
  • Easy access link from your website
  • Low/no stress environment
  • Customizable promotions and offers
  • Increase number of new members by 10-15%, per month
  • Offers can include onetime or recurring items
  • Safe, secure, and integrated with Twin Oaks Club Management software
  • Easily create links from your website
  • See Immediate Return on Investment
  • Includes electronic signature capture
  • Quick reference to all types of documents
  • Decreases printing costs and improves human intervention
  • Eliminate design costs and reduce storage of all documents
  • Improve security and go green
  • Allows members access any time they need to come to the club
  • Keeps the club secure 24/7/365
  • Ties into software to control door/entry access based on valid membership
  • Increase customer base; decrease payroll
  • Track all usage and print report
  • Integrated POS module with inventory tracking, session tracking and touch-screen capabilities.
  • Easy to use, highest degree of accuracy
  • House charging
  • Complete deposit breakdown of all methods of payment
  • End of the day Cash out reconciliation, integrated
  • Room for over 1,000,000 products and services to be coded in, with optional Inventory tracking tie-in
  • Flat rate or percentage based discounts based on client type
  • Member can book courts, enroll in classes and schedule personal training online
  • Customizable interface with controllable settings for cancellation rules, class size, etc.
  • Members can pay for bookings charges online or at club

Members can perform the following actions, all online:

  • Join online and add family members
  • Designed so that the user feels they are still on your site
  • Custom look and feel to match your site
  • Custom URL to match your site
  • Pay balance due
  • Book a birthday party, reserve a meeting room, etc.
  • Track usage - see/print usage for insurance purposes
  • Update Billing and address information
  • Purchase Personal Training, Tanning or class Packages
  • Communicate with members and prospects via email
  • Create follow up delinquent account collections letters
  • Create report templates
  • Renewal letters, notices, and emails
  • Low usage notifications
  • Welcome to new members or participants
  • Holidays, hours, or staff change updates
  • Create customized, personal letters and notes
  • Determine Cost of Goods Sold
  • Track all incoming and outgoing merchandise
  • Manage all purchases and adjustments
  • See margin, cost history and associated reports
  • Control the In & Out
  • Keep employee records
  • Department and individual reports of hours
  • Ties to barcode check in/out
  • Generate easy-to-use reports
  • Weekly, Bi Weekly, Monthly information

The Twin Oaks Advantage

At Twin Oaks Software, we've put together an all inclusive health club software package that has all the ability to shape up your bottom line, deliver a second to none billing and returns management service, and is the most effective way to manage your membership data. Our software is the simplest, least expensive, and smartest way to process EFT dues and we can work with you to recover any declined or returned accounts. Twin Oaks provides a club management software based on client needs, and it's all backed up with the highest customer retention rate in the industry.

Proven Results Growing Your Business Since 1991

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