Powering Profit, Performance, and Member Loyalty for Over 30 Years

Since 1991, we’ve helped fitness clubs thrive with powerful software and hands-on support that works like an extension of your team.

Gym member handing over gym card

Proven, Trusted, & Built to Last

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Built by People Who’ve Run Gyms

Backed by former club owners and operators who understand the daily grind and what it takes to thrive.

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Decades of Trust

Thousands of gyms have relied on Twin Oaks for over 30 years and many (90%+) have stayed with us since the beginning.

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Focused on What Lasts

Built with intention, every feature supports profitability, retention, efficiency, and long-term growth.

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Support That Knows Your Business

Beyond tech support, our team acts as an extension of yours, helping you solve problems and move forward.

Our Story: A Legacy of Innovation

Twin Oaks was one of the first to bring purpose-built software to the fitness industry. From day one, we’ve focused on helping clubs run smarter, earn more, and keep members longer—and we continue to lead with tools and support that make a real impact where it matters most.

1995

Founded to solve the billing and operational challenges holding clubs back.

2001

Among the first in fitness software to meet advanced data protection standards.

2008

Pioneered online joins with integrated digital contracts to streamline member onboarding.

2013

Became a registered credit card ISO, reducing fees and giving clubs more control of their profits.

2020

Launched branded mobile app to improve member engagement and retention.

2025

Expanded billing options and enhanced key features designed to boost efficiency and profit.

What Sets Us Apart

We’re not just a software provider. We’re a long-term partner built around your success. Here’s what makes our approach different—and why so many clubs stay with us for decades.

Operational Insight at the Core

Twin Oaks wasn’t built in a boardroom, it was shaped by the real challenges of running a club. That firsthand experience still guides how we build, support, and improve every feature.

Profit-Driven, Not Just Feature-Rich

We don’t follow trends for the sake of it. Every tool we offer is designed to drive retention, streamline operations, and strengthen your bottom line.

A True Service Model, Not Just a Platform

Support shouldn’t stop at onboarding. We provide hands-on training, real-time problem solving, and strategic guidance—backed by a US-based team that cares about your success.

Built to Last and Adapt

We’ve outlasted fads by focusing on what works. Our software evolves with your business, so you’re always equipped for what’s next.

App Features

Our Vision

In an industry where every penny counts, too many gyms lose revenue to inefficient systems and weak billing processes. We believe your tools should work for you—not against you. That’s why we build with purpose, support with care, and stay focused on what matters most: helping you run smarter, earn more, and keep your members coming back.

Advantage app on members phone
Advantage app on members phone
App Features

Our Values

We believe reliability is more than a promise. It's the foundation of everything we do. From the beginning, we’ve focused on providing dependable service, tools that work the way they should, and systems that help clubs maintain a strong, consistent dues line. We build with purpose, offer support you can trust, and make decisions with your long-term success in mind. Your club deserves more than quick fixes. It deserves a partner who shows up, follows through, and puts your goals first.

Why Leading Gyms
Stick with Twin Oaks

See what real club owners have to say about their experience.

“We have been with Twin Oaks software for over 20 years. The program works great and fits our every need. If there is ever an issue tech support is on it right away and resolves the issue. I deal with Susanne for any non-technical questions or issues and she is top notch. I highly recommend Twin Oaks for your gym software needs.”

Amy K.

“We have been using Twin Oaks for many years and our team finds their Club Management software Easy to use, their team is super friendly and supportive, and they always get back to us if/when we have questions quickly. The billing is efficient, accurate, and very reliable. I would recommend them to anyone in the fitness industry.”

Lisa L.

“Absolutely grateful for Twin Oaks' member services department. They help collect money owed by negligent gym members who sign up for cut-rate gyms and lazily allow their billing lapse. The gym doesn't know when your billing info changes. This costs the gym time and resources. . . Twin Oaks makes it possible for us to keep members up-to-date! Hundreds, if not, thousands of members at our gym.”

Abraham W.

“Twin Oaks has been perfecting its platform and services for decades is apparent in everyday practice. . .What especially makes TO different from the big business competitors is the client support: you immediately reach knowledgeable humans not bots - with one email or call. You quick responses and even talk to the top brass when needed. There are bigger ERM providers, where you are just a number; easily forgotten replaceable. With [Twin Oaks], you always are treated like their most important client, like one of their family. That's why most clients stay with them for 10-20 years.”

Charles C.

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See What the Right Software and Support Can Do for Your Club

Book a demo to find out how Twin Oaks can help you increase profits, streamline operations, and get real support from a team that understands your business.

Book Your Demo Today